Need help from the Zentive team?
Use support for product issues, billing problems, login trouble, sync errors, and setup questions. Use sales or demo requests for buying questions.
Contact support for
- Login, password, billing, and subscription problems
- Stripe, QuickBooks, or Mailchimp issues
- Questions about jobs, routes, crew app, invoices, or customer portal flows
Use sales or demo for
- Pricing questions before purchase
- Product walkthroughs and demos
- General partnership or business inquiries
Send these details in your message
Always include
- Business name
- Account email
- What you were trying to do
- What happened instead
Helpful extras
- Exact error message
- Phone or browser used
- Screenshot or screen recording
- The help article you already tried
Before you contact support
What happens after you email us
- Support reviews the issue details and error message first
- If more context is needed, you get a follow-up asking for the missing piece
- You can speed this up by sending the exact article and screenshot you were using
Still need help?
Contact Zentive support
Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.
Replies by emailLogin, billing, sync, and setup help
Email support