Zentive Help Center

Zentive HelpField-service support

Main site Contact support

Start with a common task

Create and send a quote Create a job Assign a crew Use the Dispatch Center Build routes Create an invoice Record a payment Set up recurring work

Urgent issues

Can't sign in Crew can't see jobs Quote did not send Invoice still looks unpaid Payment failed Customer can't sign in QuickBooks is not syncing Stripe payout or verification hold Route is not loading

Browse by topic if you are not sure what to search

Getting Started

Set up Zentive in the same order as the setup guide, then send your first quote, schedule your first job, and get paid.

Dashboard & Navigation

Read the owner dashboard, find anything with search, and get around Zentive on desktop and phone.

Customers & Leads

Add and import customers, share your lead form, and move leads through the pipeline.

Quotes

Build, send, and follow up on quotes, including multi-option packages, deposits, and e-signatures.

Jobs & Scheduling

Create jobs, assign crews, work the calendar, and manage employees and crews.

Routing & Dispatch

Build and optimize daily routes and run the day from the Dispatch Center.

Still need help?

Contact Zentive support

Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.

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Zentive Help Center