Routing & Dispatch
Build and optimize daily routes and run the day from the Dispatch Center.
Common tasks in this section
Popular in this section
Build and optimize daily routes
Use Schedule → Routing → Build Today’s Routes to assign, sequence, optimize, and save each crew’s stops, then send the day plan to the crews.
Use the dispatch center
See today's scheduled work, crew assignments, route pressure, and unscheduled jobs from one dispatch view.
Create a route template
Save repeatable route patterns so recurring neighborhoods, commercial stops, and seasonal routes are faster to build.
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Dispatch
1 articleRoute Templates
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1 articleBest place to start
Build and optimize daily routes
Use Schedule → Routing → Build Today’s Routes to assign, sequence, optimize, and save each crew’s stops, then send the day plan to the crews.
Use the dispatch center
See today's scheduled work, crew assignments, route pressure, and unscheduled jobs from one dispatch view.
How to use this section well
Build routes after crews are assigned; reassigning or cancelling a job removes its stop automatically.
- Use task-based articles first, then reference articles after the workflow is moving.
- Share specific article links with crews or customers instead of sending them to the homepage.
- Contact support if the live UI does not match the documented path.
Contact Zentive support
Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.