What you'll learn
Every new account starts on a 14-day free trial with every feature turned on. Nothing is charged until you pick a plan. This page explains the three plans, the trial countdown, and the My Subscription page.
The plans (monthly, billed to your card, no setup fee)
- Starter — $64/month, 1 user. Scheduling and job management, quotes and invoices, digital payments, customer requests, mobile app, email support.
- Standard — $119/month, up to 5 users. Everything in Starter plus automated email and SMS, client manager (CRM) and lead management, route planning and GPS tracking, expense and time tracking, recurring billing, QuickBooks integration, chat support.
- Growth Pro — $219/month, up to 15 users. Everything in Standard plus customer messaging, email and postcard marketing, quote follow-up automations, real-time job costing, reporting dashboards, priority onboarding.
- Annual billing saves about 20%. Switch or cancel any time; 30-day money-back; your data stays yours.
During the trial
- 1
Watch the countdown
The top bar shows days left and the end date, with an Upgrade button. The sidebar shows Upgrade Plan. Neither charges anything until you confirm a plan.
- 2
Early-upgrade offer
Part-way through the trial Zentive may show a limited-time saving on your first paid months (for example a discount on six monthly payments or on the first annual payment). It appears as a banner with Upgrade & save and an expiry time.
- 3
When the trial ends
You are asked to pick a plan before continuing. Crew members see a "trial expired" notice at their sign-in until the owner chooses a plan. Your data is kept.
Choose or change a plan
- Change your plan or billing cycle
Follow the steps for upgrades, downgrades, and billing-cycle changes.
Billing contact, card, and receipts
Billing contact → Edit changes who receives Zentive receipts. Payment method → Manage in Stripe opens Stripe's secure billing portal to add or replace the card. Settings → Payment History lists every Zentive charge with downloadable receipts. This is your Zentive subscription card; the Stripe account that collects money from your customers is a separate connection under Settings → Stripe Account.
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