Before you start
- You are signed in as an owner or admin.
- You have your business details ready.
What you'll do
You will connect your Stripe account so Zentive can process card payments and keep invoices moving.
Do this
- 1
Open Billing & Account
From the owner account, go to the billing or Stripe setup area when prompted during onboarding.
- 2
Start the Stripe connection
Tap the connect button and follow the Stripe form. Use the legal business name and bank details you want payouts sent to.
- 3
Finish verification
If Stripe asks for identity or business details, finish those steps before returning to Zentive.
- 4
Come back and confirm status
After Stripe sends you back to Zentive, confirm the account shows as connected.
What happens next
Once Stripe is connected, you can keep moving through quotes, invoices, and customer payments without the onboarding loop bringing you back to setup.
Fastest fix first
- 1
Still seeing setup prompts?
Refresh the page once after returning from Stripe. If the account still looks disconnected, sign out and back in before retrying.
- 2
Stripe says more information is needed?
Open the Stripe link again and complete the missing business or payout details.
Was this helpful?
Contact Zentive support
Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.