What you'll do
Invoices work without Stripe, but online payment does not. Connecting takes about ten minutes and Stripe may ask for identity and bank details before payouts start.
Do this
- 1
Settings → Stripe Account (Payments Setup) → Set Up Stripe Account
Also offered as the Get paid step in the setup guide. You are sent to Stripe.
- 2
Complete Stripe's form
Legal business name, address, tax ID or SSN, representative identity, and the bank account for payouts. Use the details on your business documents.
- 3
Return to Zentive
The page shows Connected with the account status. If Stripe still needs something it shows Pending verification with a link to finish.
- 4
Send an invoice
The pay page now offers card, Apple Pay, Google Pay, Link, and ACH. Guest checkout means customers do not need a portal account.
What Stripe charges (Zentive adds nothing)
- US cards: 2.9% + $0.30 per successful charge.
- International cards: 3.9% + $0.30, plus 1% currency conversion where applicable.
- ACH direct debit: 0.8%, capped at $5.
- Disputes: $15, refunded if you win.
- Fees are deducted before payout. Zentive records the full invoice amount (also in QuickBooks); record Stripe fees as an expense from Stripe's fee reports.
Two different Stripe things
This page connects the account that collects money from your customers. Your Zentive subscription card is separate, under Settings → My Subscription → Manage in Stripe.
Was this helpful?
Contact Zentive support
Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.