Approve, pay, and request service from your phone.
Your service provider uses Zentive to send quotes and invoices. You can act on them straight from the email or text, or sign in to the portal to see history, saved cards, agreements, and messages in one place.
Best customer links to send first
Sign in to the customer portal
Use the invite from your service provider, or the access link, to set a password and sign in.
Approve a quote
Open the quote from the email or text, pick an option if there are several, sign, and approve.
Pay an invoice
Pay by card, bank (ACH), Apple Pay, or Google Pay from the link. No account is needed to pay.
Save a card and turn on autopay
Keep a card on file so invoices are paid on their due date without another step.
Sign a service agreement
Review the recurring services, price, and billing, then sign online.
Request service
Ask for a new visit or a change from the portal, or from the provider's request form.
What the portal shows
- Home — next visit, balance due, and quick actions
- Quotes and Invoices — everything sent to you, with pay and approve buttons
- Payments — saved cards, billing address, and the autopay switch
- Agreements, History, Locations — recurring plans, past visits, and your properties
- Messages and Notifications — chat with the business and choose email or text per update
Most common customer tasks
Contact Zentive support
Tell us what happened and what you have already tried. We will include this article so you do not have to start over.