Stripe payout delayed or account on hold

Check in this order

1. 1

   Normal timing

   Stripe's first payout takes about 7 days; after that payouts run on your Stripe schedule (usually 2 business days). ACH payments add a few days before they are available.

2. 2

   Verification requested

   Stripe Dashboard → notifications, or Settings → Stripe Account → Action required. Upload the ID, bank, or business documents Stripe asks for; payouts resume when approved.

3. 3

   Bank account issue

   A rejected bank account returns payouts to your Stripe balance. Fix the account under Stripe → Settings → Bank accounts.

4. 4

   Dispute or risk hold

   Stripe may hold funds during a dispute or a risk review. Respond to the dispute; contact Stripe support for reviews.

5. 5

   Reports won't change

   Zentive reports revenue on the payment date, not the payout date, so a delayed payout does not change your numbers.