Zentive HelpField-service support
Main siteContact support
Scheduling

Use the calendar

Month, Week, Day, Agenda, and By Crew views, crew and status filters, the Drag-in Queue for unassigned jobs, quick-create, and the printable Day Sheet.

Owner/AdminJobs & Scheduling3 minutesUpdated Sep 23, 2026Current instructions
Still need help?

What you'll learn

The Calendar (Schedule → Calendar) is where you look at the whole schedule, catch gaps and conflicts, and move work by dragging. The Dispatch Center is the same data organized for running today; use the Calendar for planning.

Calendar week view with Day Sheet, Open Dispatch, Set up recurring service, and New work buttons, status chips, view toggles, crew and status filters, and the Drag-in Queue.
Week view with filters

Getting around

  1. 1

    Views

    Month for the big picture, Week and Day for times, Agenda for a list, By Crew for one row per crew. My Day jumps to your own assigned work. The arrows and date picker move the range; Today returns to now.

  2. 2

    Quick counts

    The chips under the buttons count All, Unassigned, Overdue, Conflicts, This week, and Today. Click one to filter.

  3. 3

    Filters

    Crews (tick or untick each crew, or Unassigned only), Status (Completed, In Progress, Scheduled, Overdue), and Service agreement. Colors match each crew's color from Schedule → Crew.

  4. 4

    Drag-in Queue

    Jobs with no date or no crew wait here. Drop one onto a date, or onto a crew row in By Crew, to schedule and assign it in one move.

  5. 5

    Move a job

    Drag an item to another day or time. If the day changes, the customer's reminder updates and the job leaves any built route. Zentive warns before creating a crew conflict.

  6. 6

    Quick-create

    Click an empty day cell to start a job on that date with a default 9-to-5 window.

Printing the day

  1. 1

    Day Sheet

    The Day Sheet button opens a printable page per crew for the selected day with each job's time, customer, address, services, and notes. Print it or save as PDF from the browser.

Printable Day Sheet listing each crew's jobs for the day with times, customers, addresses, and services.
Day Sheet
Calendar on a phone with the view toggles and a day list.
Calendar on a phone

Was this helpful?

Still need help?

Contact Zentive support

Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.

Replies by emailLogin, billing, sync, and setup help
Email support

Keep going

Jobs & Scheduling

Create a job

Book a one-off job from Schedule → New work: customer, location, time and arrival window, crew or Needs Crew, services, and what the customer is told.

Open articleJobs & Scheduling

Assign a crew to a job

Assign or reassign a crew from the job wizard, job page, Dispatch Center, or Calendar, and what Needs Crew, Assign to me, and conflict warnings mean.

Open articleRouting & Dispatch

Use the dispatch center

See today's scheduled work, crew assignments, route pressure, and unscheduled jobs from one dispatch view.

Open articleJobs & Scheduling

Reschedule a rained-out day

Shift every job on a weather day at once from the Calendar, or handle stops the crew skipped for weather from Field Issues.

Open articleSettings & Company Setup

Scheduling settings

Settings → Scheduling sets the defaults the job wizard and calendar use: default job duration, business hours, and the first day of the week.

Open articleJobs & Scheduling

Manage a job from the job page

Every panel on the job page explained: crew and invoice readiness, execution trail, billing, change orders, labor, expenses, profitability, reschedule and cancel.

Open article