Employees

Add and manage employees

Add office or field employees, update their information, and make sure they have the correct Zentive access.

Owner/AdminCrew & Field App5 minutesUpdated Jul 14, 2026Current instructions
Verified for app v2026.07
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Before you start

  • You are signed in as an owner or office administrator.

What you'll do

You will create an employee record and choose the access that matches the person's real job.

Add an employee

  1. 1

    Open Employees

    Go to Schedule, then Employees.

  2. 2

    Choose Add Employee

    Enter the employee's real name, phone number, and work email. Use an address they can access.

  3. 3

    Choose the right role

    Give field workers crew access. Only give office or financial access to people who need it.

  4. 4

    Save and send the invitation

    Save the record, then confirm the employee receives the invitation and creates a password.

  5. 5

    Test the account

    Ask the employee to sign in and confirm they can see the correct jobs or office tools.

Zentive Employees screen showing search, employee status tabs, Add Employee, and active employee cards.
Employee management

Use one account per person

Shared employee accounts make timesheets, job history, and accountability unreliable.

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Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.

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