What you’ll do
Your employer invites you by text or email. One tap sets your password; after that you sign in at the crew page, not the business or customer page.
Do this
- 1
Open the invite
Tap the link in the text or email from Zentive, set a password, and you land on Today’s jobs.
- 2
Sign in later
Go to app.zentive.io/crew/sign-in, enter your email and password, tick Remember Me on your own phone, press Sign In. The language switch (English / Español) is under the button.
- 3
Forgot your password?
Forgot Password? on the same page sends a reset link to your email.
- 4
Install and enable notifications
Add Zentive to your home screen and turn on notifications so job changes and route sends reach you (see the install article).
If you can’t get in
- 1
Wrong page
The business sign-in page rejects crew accounts. Use /crew/sign-in.
- 2
Invite expired
Ask the office to resend it from Schedule → Employees.
- 3
Trial expired notice
Your employer’s Zentive trial ended; the owner needs to choose a plan before crews can sign in again.
- 4
Two businesses
If you work for two companies that both use Zentive, you pick which one to open after signing in.
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Contact Zentive support
Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.