Your Zentive Subscription
Free trial, plans, billing, payment method, and cancelling or closing your account.
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Your free trial, plans, and billing
How the 14-day trial works, what the Starter, Standard, and Growth Pro plans include, how to pick or change a plan, and where your Zentive bill and card live.
Change your plan or billing cycle
Settings → My Subscription → Change plan moves between Starter, Standard, and Growth Pro, switches monthly and annual billing, or cancels a scheduled downgrade.
Update the card Zentive bills
Settings → My Subscription → Payment method → Manage in Stripe opens Stripe's billing portal to add or replace the card for your Zentive subscription.
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Your free trial, plans, and billing
How the 14-day trial works, what the Starter, Standard, and Growth Pro plans include, how to pick or change a plan, and where your Zentive bill and card live.
Change your plan or billing cycle
Settings → My Subscription → Change plan moves between Starter, Standard, and Growth Pro, switches monthly and annual billing, or cancels a scheduled downgrade.
How to use this section well
Your 14-day trial starts at signup. Nothing is charged until you pick a plan.
- Use task-based articles first, then reference articles after the workflow is moving.
- Share specific article links with crews or customers instead of sending them to the homepage.
- Contact support if the live UI does not match the documented path.
Contact Zentive support
Tell us what happened and what you have already tried. We will include this article so you do not have to start over.