Subscription

Update your subscription plan

Move to the right Zentive plan when your crew grows, your office adds users, or you need more tools.

Owner/AdminBilling & AccountSubscription3 minutesLast reviewed Mar 22, 2026Reviewed 1 days ago
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Before you start

  • You are signed in as the account owner or billing admin.

What you'll do

Switch plans without guessing which features or user count you actually need for the season.

Do this

  1. 1

    Open billing and plan settings

    Go to the billing area and find the plan your company is on right now.

  2. 2

    Compare what changed in your business

    Check crew size, office users, and the tools you need most, like routing, CRM, or reports.

  3. 3

    Choose the plan and confirm the billing date

    Save the new plan and review when the change takes effect so nobody on the team is surprised.

Good rule of thumb

Pick the plan that fits the business today, not the one you might need a year from now.

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Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.

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