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Update the card Zentive bills

Settings → My Subscription → Payment method → Manage in Stripe opens Stripe's billing portal to add or replace the card for your Zentive subscription.

Article details and last review
Owner/AdminYour Zentive Subscription3 minutesUpdated Sep 23, 2026Current instructions
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Do this

  1. 1

    Settings → My Subscription

    Under Payment method press Manage in Stripe (or Add in Stripe if none is on file).

  2. 2

    In Stripe's portal

    Add the new card, set it as default, remove the old one. Close the portal; Zentive shows the new card's last four digits.

  3. 3

    Billing contact

    Edit changes who receives Zentive receipts and renewal emails.

My Subscription

Not the same as customer payments

This card pays Zentive. The Stripe account that collects your customers' payments is under Settings → Stripe Account.

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Your Zentive Subscription

Your free trial, plans, and billing

How the 14-day trial works, what the Starter, Standard, and Growth Pro plans include, how to pick or change a plan, and where your Zentive bill and card live.

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View Zentive invoices and receipts

Settings → Payment History lists every Zentive subscription charge with date, amount, status, and a downloadable receipt.

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Change your plan or billing cycle

Settings → My Subscription → Change plan moves between Starter, Standard, and Growth Pro, switches monthly and annual billing, or cancels a scheduled downgrade.

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Cancel your subscription or close your account

Downgrade or cancel from Settings → My Subscription; access continues to the end of the paid period. Account closure and data export are handled by support.

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