Do this
- 1
Settings → Payment History
Each row is one charge: date, plan, amount, status (paid, failed, refunded), and a receipt link.
- 2
Failed charge?
Update the card (My Subscription → Manage in Stripe); Zentive retries automatically and emails the billing contact.
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Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.
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