Account Access

Add or remove a co-owner

Give another trusted business owner the right access without sharing your own password.

Owner/AdminBilling & Account4 minutesUpdated Jul 14, 2026Current instructions
Verified for app v2026.07
Still need help?

Before you start

  • You are the primary owner or have permission to manage co-owners.

What you'll do

You will invite a trusted co-owner with their own sign-in and review access when responsibilities change.

Manage a co-owner

  1. 1

    Open Co-owner settings

    Go to Settings, then Co-owner.

  2. 2

    Choose Add Co-owner

    Enter the person's own name and work email address.

  3. 3

    Review the access

    Confirm that owner-level access is appropriate. Use employee permissions instead for office staff who do not own the business.

  4. 4

    Send and verify

    Send the invitation and ask the co-owner to sign in with their own account.

  5. 5

    Remove access promptly

    Return to Co-owner settings and remove access when the person no longer needs owner privileges.

Never share the primary owner's password

Separate accounts protect billing, reporting, and audit history.

Was this helpful?

Still need help?

Contact Zentive support

Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.

Replies by emailLogin, billing, sync, and setup help
Email support

Keep going