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Add photos to a job

Take before and after photos from the job’s Photos screen; some services require a number of photos before closeout.

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CrewCrew App2 minutesUpdated Sep 23, 2026Current instructions
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What you’ll do

Photos attach to the job for the office and, for customer-visible ones, appear in the customer’s portal history. The Today plan card shows how many are required.

Do this

  1. 1

    Open the job → Photos

    In the foreman tools, tap Photos. The gallery shows what is already attached.

  2. 2

    Add

    Tap Add, then take a photo or choose from your library. Add several at once if you like.

  3. 3

    Check the count

    Back on the job, the Photos tile in Today plan shows added versus required. Closeout stays blocked until the required number is met.

Photos

Offline

Photos taken without signal are queued and uploaded when you reconnect; keep the app open until the pending badge clears.

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Crew App

Work a job start to finish

Open the job, tap On My Way and I’ve Arrived, Start, Pause if needed, use the foreman tools, clear closeout, then Complete Job.

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Add job notes

Leave a note for the customer (shown in their portal) or an internal note for the office only, from the job’s Notes screen.

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Add your services and products

Build the price book that quotes, jobs, and invoices pull from: names, default prices, internal cost, tax exemption, equipment, field instructions, and checklists.

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Install Zentive on your phone or computer

Add Zentive to your home screen or desktop from Settings → Install App, and turn on notifications so job changes and messages reach you.

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Sign in to the crew app

Accept your invite, set a password, and sign in at app.zentive.io/crew/sign-in. Then install the app and turn on notifications.

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Your day in the crew app

What the Today screen shows: the next-job card, the week strip, completed-jobs and hours counters, status filters, and All my jobs search.

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