What you’ll do
Every tap on the job screen updates the office and, where you choose, the customer. Do them in order and the job closes cleanly with nothing for the office to chase.
Do this
- 1
Open the job
Tap the card on Today. The top shows the customer, address, email and phone; Today plan shows the time window, photo and checklist requirements, Navigate (opens Google or Apple Maps) and Call customer.
- 2
On My Way, then I’ve Arrived
On My Way texts the customer an ETA. I’ve Arrived tells them you are there. If the route has location access, arrival can be automatic.
- 3
Start
Starts the job timer and shows the job as In Progress on the office dispatch board. Pause if you leave the site; Start again when back.
- 4
Work the foreman tools
Notes (customer-visible and internal), Photos (before/after), Expenses (receipts), Update Status. Team & scope lists who is on the crew and the contract scope; Series billing and Latest invoice show money only if your permissions allow.
- 5
Closeout
Expand Closeout. It lists what must be done before ending: required photos, checklist items, materials. The badge reads Ready when nothing is outstanding.
- 6
Complete Job
Ends the timer, records who completed it, sends the customer the job-completed message (if enabled), and, if the office turned it on, drafts the remaining-balance invoice for their review.
No signal?
Start, notes, photos, expenses, and Complete all queue offline and sync when you are back online. A pending-sync badge shows what is waiting.
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Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.