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Crew Jobs

Crew can't see jobs

Get a crew member back to work fast when jobs are missing from the crew app, route, or job list.

CrewTroubleshootingCrew Jobs2 minutesLast reviewed Mar 22, 2026Reviewed 1 days ago
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Before you start

  • The crew member is signed in to the correct business.
  • The job was assigned to a crew.

What this usually means

The crew member is usually in the wrong business, the job is not assigned yet, or the app needs a quick refresh after signal comes back.

Fastest fix first

  1. 1

    Pull to refresh the jobs list

    If signal just came back, refresh the jobs list first.

  2. 2

    Confirm the right business is selected

    If the crew member works in more than one business, switch to the correct one.

  3. 3

    Check assignment

    Have the owner or office confirm the job is assigned to that crew.

Check this

  • The job date is today or in the expected range.
  • The crew member is signed in with the right account.
  • The job was not moved, canceled, or reassigned.
Checklist for crew members when jobs are missing on mobile
Quick crew job checks

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Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.

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