How it works
When you open the app on good signal it stores a snapshot of your jobs, routes, and customer details. Actions you take offline are queued and sent in order when you reconnect.
Works offline
- Viewing Today, All my jobs, job details, and routes from the last snapshot (an Offline banner shows how old it is).
- Start, Pause, Complete, On My Way (queued), notes, photos, expenses, materials, clock in and out.
- Navigation to a stop (your maps app needs its own offline maps).
Needs signal
- Seeing new or reassigned jobs, new routes, and messages from the office.
- Customer texts (On My Way and Arrived are sent when you reconnect).
- Training videos and links.
When signal returns
- 1
Open the app and wait
The pending badge counts down as queued actions send. The sync tray lists anything that failed with a Retry.
- 2
If something stays pending
Keep the app open on Wi-Fi for a minute. If an item still fails, tell the office what it was (job number and action); Crew Review on their side shows the job.
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