What you’ll learn
The office builds and sends routes; you drive them. Reassigned, rescheduled, or canceled jobs drop off automatically, so the list is always current.
Do this
- 1
Route tab (or Route on the Today card)
Routes are grouped All, Today, Tomorrow, Upcoming with stop counts and status (Viewed, In progress, Complete). Tap one.
- 2
Read the route
Day summary shows stops, drive time, and miles. The map has numbered pins and your position (tap Allow when asked for location; it lets Zentive auto-arrive you at stops). Landmarks toggles map labels; Expand goes full screen.
- 3
Next stop
The Remaining list shows the next stop with its ETA. Details opens the job. Navigate opens Google Maps or Apple Maps with the address.
- 4
Skip a stop
Skip stop asks for a reason (weather, customer not home, gate locked, other). The stop moves to Done as Skipped and the office is notified as a field issue.
- 5
Finish
When every stop is completed or skipped the route shows All stops handled.
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