Crew App

Follow your route

Open Route for the day’s stops in order with drive times, ETA chips, weather, Navigate to open maps, Details per stop, and Skip stop with a reason.

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CrewCrew App2 minutesUpdated Sep 23, 2026Current instructions
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What you’ll learn

The office builds and sends routes; you drive them. Reassigned, rescheduled, or canceled jobs drop off automatically, so the list is always current.

Do this

  1. 1

    Route tab (or Route on the Today card)

    Routes are grouped All, Today, Tomorrow, Upcoming with stop counts and status (Viewed, In progress, Complete). Tap one.

  2. 2

    Read the route

    Day summary shows stops, drive time, and miles. The map has numbered pins and your position (tap Allow when asked for location; it lets Zentive auto-arrive you at stops). Landmarks toggles map labels; Expand goes full screen.

  3. 3

    Next stop

    The Remaining list shows the next stop with its ETA. Details opens the job. Navigate opens Google Maps or Apple Maps with the address.

  4. 4

    Skip a stop

    Skip stop asks for a reason (weather, customer not home, gate locked, other). The stop moves to Done as Skipped and the office is notified as a field issue.

  5. 5

    Finish

    When every stop is completed or skipped the route shows All stops handled.

A route in progress

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