Equipment Utilization report

What it answers

How tracked assets are used by crew, service, and route, and which are due for maintenance.

What's on the page

Tiles: tracked assets, jobs using assets, maintenance due.
Usage by crew and by service; maintenance status per asset from Settings → Equipment & Assets.
The Equipment maintenance automated email warns you before an asset is due.

Equipment Utilization report with asset usage by crew and service. — Equipment Utilization report

Every report works the same way

Date presets (This month, Last 30 days, This year) or a custom Start and End date; Month / Quarter / Year grouping where it applies; stat tiles with a comparison to the prior period; charts; a table; and CSV and PDF buttons at the top right (the PDF includes the charts).

Did this solve your problem?

Still need help?

Contact Zentive support

Tell us what happened and what you have already tried. We will include this article so you do not have to start over.

Replies by emailLogin, billing, sync, and setup help

Get help with this

Keep going

Settings & Company Setup

Track equipment and assets

Register mowers, trucks, and tools with status, assigned crew, maintenance dates, and intervals; link them to services so dispatch checks equipment readiness.

Open article Reports

Crew Scorecards & Leaderboards

Crew KPIs for a date range: completed jobs, completed revenue, hour variance, on-time arrival, closeout completion, equipment readiness, training completion.

Open article Messaging & Automations

Automated messages: what Zentive sends your customers

The 14 automated channels (booking, reminders, on-the-way, completed, review, quote, invoice, win-back, plus two to you), what triggers each, and how to edit or switch them off.

Open article Reports

Reports: what each one answers

The Reports hub groups 21 reports into Money, Sales, Jobs & Crews, and Customers. This page says what question each answers and links to its article.

Open article Reports

How Zentive defines revenue in reports

Every money report uses one definition: payments received minus refunds, excluding sales tax and tips, dated by the recorded payment. What that includes and excludes.

Open article Reports

Aging Receivables report

Outstanding invoice balances by days overdue (Current, 1–30, 31–60, 61–90, 90+) and by customer, so you know who to follow up with first.

Open article