Before you start
- The crew member can sign in to the field app.
What you'll do
Review what happened on previous visits so the crew does not walk in blind.
Do this
- 1
Open the property or customer history
Go to the account, job, or location history tied to the work you are about to do.
- 2
Look at the last few visits
Check notes, photos, and service history so you know what was already handled.
- 3
Use it before the crew starts
Confirm the team understands any repeat issue, unfinished item, or customer note before they begin.
Why crews use this
This is especially helpful when a different crew worked the property last time.
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