Search Zentive help
Use the message center
Keep customer conversations in one place and make sure the office knows what still needs a reply.
Use portal chat with customers
Keep customer questions tied to the right portal account instead of losing details in separate texts or emails.
Set up automatic reminders
Create dependable reminders for upcoming work and unpaid invoices without sending customers too many messages.
Message customers
Send customer messages from Zentive so follow-up stays tied to the right contacts and jobs.
Create a customer record
Add a customer with clean contact and service information so quoting, scheduling, invoicing, and messaging work correctly.
Load, convert, and remove sample data
Use sample data to explore Zentive without affecting activation metrics, reports, messages, or real customers.
Send an invoice reminder
Nudge unpaid invoices without building a new follow-up message every single time.
Set up customer notifications
Choose which job and account updates customers receive so they stay informed without being overwhelmed.
Need a different way to search?
- Try plain language instead of product terms.
- Search by the problem, not just the feature name.
- Use short phrases like "invoice unpaid" or "crew route missing".
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Contact Zentive support
Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.