Quick answers for people in the field.
Get signed in, find the route, see the jobs, and keep the day moving from your phone.
Start here on day one
Step 1Crew
Sign in to the crew app
Get into the app fast from your phone and confirm you are on the right account.
Step 2Crew
Reset password
Use this first if the crew member cannot log in or the link has expired.
Step 3Crew
Crew can't see jobs
Check schedule visibility, permissions, and date filters when the day looks empty.
Step 4Crew
Start or finish a job
Update job status quickly so office staff and customers know what happened.
Step 5Crew
Upload job photos
Capture proof of work, before-and-after photos, and notes from the field.
Step 6Crew
Add job notes
Leave short updates that the office can use without a phone call.
Quick field checklist
- Make sure login works before the crew leaves the yard
- Confirm today's jobs and route are visible
- Use status, photos, and notes to keep updates short from the truck
Crew tasks to keep handy
Still need help?
Contact Zentive support
Include your business name, account email, what you were trying to do, what happened instead, and a screenshot if possible. For billing, sync, or login issues, include the exact error message if shown.
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